THAI will move delayed-baggage collection on Saturday from Suvarnabhumi terminal to the THAI Ground Service Maintenance building, open around the clock. The airline says it will try to deliver all delayed bags by Saturday night. Under the Carriage by Air Act, delayed bags entitle passengers to payment for essentials after 24 hours, and THAI reimburses up to US$100 per passenger per case on international routes and US$25 on domestic flights, provided you keep all receipts. If your staff or clients fly THAI on business, keep every receipt and claim promptly.
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