True Corporation, with the NBTC, has launched flood relief for customers in affected areas (True and dtac). Prepaid users get 7 extra days of validity, free 5GB for 3 days (via SMS), and an extended emergency loan until 5 Oct 2569 (2026). Postpaid users get free 5GB for 3 days and 7 extra days to pay. True Online and TrueVisions customers get 7 extra days to pay. Emergency numbers are 191, 1669 and 199 (free calls). If your staff or customers are in flood zones, check whether your mobile or internet account qualifies and contact 1242 or 1678 (24 hours).
← Back to all articles