Thai Airways has a large backlog of delayed and stranded passenger bags at Suvarnabhumi, blamed on staff shortages after flooding affected employees. The Transport Ministry says the airline must compensate passengers, and it wants a board meeting to set fixes. AOT, the Air Force and Thailand Post are helping sort and deliver bags. For a business owner: if you travel on Thai Airways or ship goods with cargo or baggage tied to its flights, expect delays, and keep records of any losses to claim compensation.