Flooding stopped Thai Airways ground-handling staff from reaching work, and broken baggage carts made it worse. Arriving passengers waited 5-6 hours for bags, and several departures were delayed from Sept 26 into Sunday. Airport says it is adding staff, repairing carts and showing bag status on screens. If your team flies or ships through Suvarnabhumi, allow extra time, keep bag-tracking details handy, and call AOT on 1722 for help. No change to rules or costs is reported.