The Consumer Foundation reports that general goods and services remained the top complaint category for three straight years (230 cases, Jan 2024 to Jul 2026), with financial and investment scams second (97 cases). Scams often run through social-media ads and fake apps. The foundation is asking government to make cross-border platforms share liability. For a business owner: watch for fake-supplier and fake-advertising risks, verify payment requests, and expect possible new platform rules later.