Flooding disrupted THAI flights and baggage, with over 10,000 bags delayed and about 40 flights cancelled or rescheduled. From Saturday, delayed-bag collection moves to the THAI Ground Service Maintenance building, open 24 hours. Flights are due to return to normal Saturday. Under the International Carriage By Air Act, passengers with delays of at least two hours may get food and other benefits, and bag-delay costs over 24 hours can be reimbursed up to US$100 per case on international routes and US$25 on domestic. Claims need documented receipts. If your staff or goods travel on THAI, keep all receipts and check flight status before travelling.