Bill Gates' September 2026 memo, The Turbulent AI Era Is Here, argues AI's labour impact will be disruptive and will not fade with the economic cycle. He says sales and customer service, software engineering and paralegal work are likely hit first, and that robots may compete with humans in construction and hotel work by the end of this decade. For a Thai SME, this is long-range background: no policy or cost change is announced. Still, it is worth reviewing which entry-level roles you rely on and where automation could reduce your staffing needs over the next few years.